Month: August 2018

Hospitality Industry Hotels Business Current And Future Trends

Hotel blogger

Hospitality has long been synonymous with the hotel industry. Any changes in trends of hotel business have wide scale implications on an otherwise diverse industry. What might be an opportunity for a traveler can be a matter of survival for hotels? It will not be an oversimplification to suggest that the emerging concepts in hotel industry reveal an atmosphere of stiff competition. Here is a look at a few major issues:

Is Green better?

Amid growing concern over environment friendly services, a majority of travelers now prefer Green and Eco lodgings. Recent surveys by trade associations such as Partnership Travel Industry Association and online retailers like Yahoo revealed that nearly seventy percent of the tourists are willing to pay extra when it comes to environmental friendly lodgings. These surveys further revealed that these guests will pay anywhere from nine to ten percent premium on the already advertised prices.

What can be stated as a welcome relief for the educated traveler might pose real challenges for the hotel business. To better understand the scenario, it should be noted that hotels are presently facing severe shortages in occupancy rates which are at their lowest since 1971. Such a crisis and lack of funds can definitely hamper any efforts to install appliances that comply with the LEEDS standards (Leadership in Energy & Environmental Design). Some experts agree that a trade off may lead hotels into removing free amenities that include little bottles of shampoos, jams and free basket of fruits; all of which are the hallmark of these eco lodgings.

Where are the Workers gone?

The hotel industry gives employment at a very large proportion of part time workers, who after gaining substantial experience, leave for other lucrative jobs at restaurants and outdoors. Low wages in the hotel industry is one of the primary reasons for low retention rates.

Hotel industry Gurus are already thinking of ways to attract and retain qualified workers by increasing the pay scales and by reducing the long working hours. The top management is now devising constructive methods that will retain the existing workers by sponsoring education and creating attractive career paths.

Mega Hotels

The rising cost of construction and a struggling real estate has prompted hoteliers to deploy the pre-fabricated and cost effective solution in the construction of new hotels. In fact they are fighting back by producing highly efficient designs that utilize a greater proportion of space for revenue generating purpose. Future trends in the hotel construction will seek to maximize the use of building areas by constructing a multi purpose facility that will include Casinos, shopping outlets and Theatres. The stand alone hotel concept is likely to vanish as the new properties will be constructed as a mixed use development to provide guests with facilities such as Church, Hospitals and Theme Parks. Such a variety will ensure that guests remain at one spot which will help generate revenue for the entire hotel complex.

The evolution of savvy traveller

The evolution of internet has given rise to a phenomenon where travelers are becoming ever more demanding. Industry professionals suggest that an increase in a trend, to review properties online, will make travelers less forgiving as they are able to post their travel experiences. Such an overemphasis on web may even lead to stiff competition and price reduction strategies where only large players may be able to survive.

To ward of such threats, the small business owner is now turning towards opening a boutique establishment as an alternate to 70,s style motels. Such niche properties are popping up everywhere by advertising a more personalized “home away from home” kind of experience. The introduction of such boutique properties has also given rise to the popular and widely accepted theme of modern hostels. These hostels are keen to provide a clean and safe environment for budget conscious travelers. Their goal is to wipe out the myths associated with cheap motels and dingy guesthouses.

Whatever may be the case, one thing is for sure that constant remodeling of the hotel industry has made it more functional and practical not only for the guests but also for the hotel owners.

How You Can Monitor Progress Through Services Provided By Hotels Kpi

Hotel blogger

Hotel efficiency can be measured in so many ways including the productivity of your staff, the effectiveness of your operations and the usability of your services. Hotel services have been designed to aid customers in making themselves comfortable whilst staying in another place. Not many years ago, there were a lot of people who were apprehensive about the fact that they have to stay in another place. This situation made them worry about their safety and security. However, today, many services of the hotels provide assurance to the customers that they will definitely feel comfortable and relaxed while they are at the vicinity. To ensure that your services are efficient, you should use the services provided by hotels KPI.

Hotels have various services according to the needs of the customers. Some have classified their services based upon the type of their customers such as those that have pets, the businessmen and those that are touring with their families. Family programs and seasonal offers are also common nowadays but the most typical services include 24 hour room service, daily newspaper delivery, dry cleaning and laundry services, babysitting and complimentary internet access. Because your hotel might have numerous services available, it is significant that you ensure how well they are performing. This way, you can guarantee the satisfaction of your customers.

When you use the services provided by hotels KPI, you often do not have to worry about the sales that you obtain from them. This is because most of the services can be acquired by the guests for free. Nevertheless, if you have services that come with fees, you can always measure their sales efficiency. Most of the time, the services provided by hotels KPI is used together with the hotel amenities indicators. There are two most important things that you should think about and those are to be efficient and effective. These are what the services provided by hotels KPI is about. The KPIs will enable you to make use of your resources efficiently while aiding you in becoming effective in the eyes of your hotel customers.

To monitor the progress or the improvement of your company, you will need to compare the productivity of your hotel. Therefore, you need data which will tell you how well you have been performing over the past few years. These figures will be later utilized so that you can determine whether your company has evolved or is stuck. The services provided by hotels KPI will answer your question, How are we doing? Measuring progress or the hotel efficiency is not always simple, easy to evaluate and obvious. The reason for this is that there are multiple objectives and oftentimes they are in conflict with one another. In this case, it is essential that before you use the services provided by hotels KPI, you should first integrate your goals and objectives and this is when you can link your KPIs on those targets.

The services provided by hotels KPI drives home the requirement for the internal measures of the hotel efficiency with the external measures so that you can keep the organization in line with the corporate goals.

Athens hotels, hotels in Athens Greece Greek hotels apartments. Customers’ rights.

Hotel blogger

Q. = I made a reservation for a hotel in Athens Greece form a list of Athens hotels or Greek hotels a travel agent or an internet site suggested to me. After getting there to my surprise the hotel did not meet the standards which was told I will be getting. Example there is no swimming pool, no private WC, and no tennis courts. Is the Athens hotel owner or Greek hotel owner responsible? A. = The responsibility towards the consumer is entirely the organizer’s and/or the travel agency’s, that is to say the tourist agent, from which the customer bought the organized travel package, and this is even for the services that are not produced or provided by the organizer and or travel agent directly, but by other collaborating enterprises (example, hotels, organized excursions, transportation services, etc). Therefore beware when reserving a Athens hotel from an internet site.

Q. = What is the procedure to reserve a room or an apartment in one of the Athens hotels or in the Greek hotels in general?

A. = Customers should communicate with the owner or management of Athens hotels or Greek hotels and make his reservation request by phone or fax or email or by telegraph.

Q. = What is the usual procedure to make sure that a request has been accepted?

A. = Within 3 days, owners or management of the Athens hotels or Greek hotels in general, who are interested in your reservation should send you an answer to let you know if they accept the reservation for renting any of their rooms or apartments requested by the customers. Owners should answer in writing or by telegraph or email or by fax stating that they accept the reservation requested by the clients.

Q. = I made an inquiry about a couple of reservations I need in hotels in Athens Greece. What is a fair deposit one should pay for reservations in Athens hotels or in Greek hotels in general?

A. = The owners of Athens hotels or Greek hotels can ask an advance of up to 25% of the total of price of the stay for all the days reserved. The deposit though should not be inferior to the rent of one day. The reservation is considered complete with the payment of the deposit that was determined and with the written acceptance of the reservation by the hotel owner.

Q. = I made couple of reservations for different hotels in Athens Greece. Can I cancel the reservations I made for any or some of the Athens hotels or generally Greek hotels?

A. = When one reserves rooms or apartments part of a complex of any Athens hotels or Greek hotels, to be used for a predetermined time period and the rooms are used for part of the period, the customer has to compensate the Athens hotel owner with half the price that was agreed for the period that was not used by the customer.

Q. = What if the customer informs in writing at least 21 days before the reservation dates that he has changed his plans?

A. = If the customer informs in writing the owner of any Athens hotels at least 21 days before the reservation dates, then the customer is exempted from the compensation he has to pay. The owner of any Athens hotels is obliged to return the deposit that was collected.

Q. = Should we understand that any reservation can be cancelled 21 days prior to the time of arrival and the customers are legible for full refund?

A. = Yes, this is correct.

Q. = I stayed overnight in a hotel in Athens Greece. I really liked this place and don’t want to leave this hotel which is cheaper than the other Athens hotels or generally Greek hotels. Do I have to leave?

A. = The renting of Athens rooms or Athens apartments part of a Greek hotel complex is considered to be for one day only, unless otherwise agreed between hotel owner and customer.

Q. = Concerning hotels in Athens Greece or Greek hotels, at what time does one have to leave Athens hotels or generally Greek hotels so that extra charges don’t occur?

A. = In the case that the Athens hotel owner or the customer wants to dissolve the lease agreement, the customer is obliged to vacate the Athens rooms or Athens apartments which are part of a Greek hotel complex not later than 12 o’clock noon. By staying in the rooms or apartments beyond 12 o’clock noon and not later than 18:00 o’clock the customer is obliged to pay half the rent. If the customer stays in the premises after 18:00 o’clock, he is obliged to pay the rent for the whole day. If the customer denies paying the rent, then the owner has the right to remove from the rooms or apartments, the customer’s and his luggage and or belongings.

Q. = I made a couple of reservations for Athens hotels in Greece. I will be arriving late in some of them. Do I have to pay for the whole day for renting these Athens hotels or generally Greek hotels?

A. = The predetermined day of arrival is calculated entirely as for the rent, not taking into consideration the time of arrival. So if you arrive say 1:00 am or at any time, you will have to pay for the whole day. The day of departure is not calculated, unless the customer does not vacate the room. He should vacate the room not later than 12 o’clock noon.

Q. = After making a reservation from a list of Athens hotels in Athens Greece, at my surprise there was a mix-up- The owner of one of the Athens hotels informs me that I don’t have a place to stay at the specific Athens hotel or Greek hotel? What are my rights?

A. =. The Athens hotel owner owes to have the rooms or apartments which are part of a Greek hotel complex, and which the customer reserved either by means of some type of writing, telegraph, fax, or email or with a contract.

Q. = What happens if the owner of one of the Athens hotels does not have the accommodation?

A. = If the owner does not have the accommodation which is reserved, the Athens hotel owner is obliged to ensure the customers’ stay in an other Greek hotel of same at least class, in the same city, and with the same comforts and conditions as those that are advertised for his own Athens hotel. Also in this case, the owner of one of the Athens hotels owes to pay the expenses of transport and the difference in price that by any chance may exists between his own hotel and the other one. If it is not possible to find an alternative hotel, the owner is obliged to refund the customer with the total of price of the stay for the whole period. It is prohibited for the owner of any Athens hotels or Greek hotels to accept a reservation from a group where more beds are needed that the ones the hotel is licensed for. If the owner accepts a reservation for more beds than what he is permitted, a demotion of the hotel category to an inferior class for one year may take place.

Q. = After getting to the hotel which I reserved from a list of Athens hotels in Greece, in the same area I found a better and cheaper hotel down the road. Should I pay for the rest of my reservation with first Athens hotel or generally Greek hotel?

A. = If a room is leased for a certain time, the Athens hotel owner doesn’t have the right to cancel the lease before the agreed time period, unless the customer: a) violates the hotel regulations b) has a disease or illness that is contagious or is suffering from other illness or disease that may cause nuisance to the remaining customers of the hotel c) Violates the common manners. Respectively the customer has to: a) Accept the Athens room or Athens apartment which is part of the hotel complex that was reserved by himself or by his representative, unless this is not what he reserved. b) Keep the Athens apartment or room up to the end of reservation period that was agreed, otherwise the customer is obliged to compensate the owner with the sum equal to half the rent of all the rest of the days that were reserved, where the daily rent is the agreed price of an overnight stay. All of the above may also take effect in the case where the customer did not arrive at the Greek hotel at the predetermined date of arrival, except in extreme cases such as acts of god example earth quakes etc, and which has to be proved with concrete evidence. The lease agreement between Athens hotel owner and customer is considered fair and powerful, provided that there exists relative documentation or evidence, example a written reservation confirmation.

This article is designed to help customer who have questions about Athens hotels, or hotels in Athens or Greek hotels or hotel apartments and rooms. If you think there is something fishy about your reservation you can contact, E.O.T the Greek organization of tourism or the tourist police in Athens Greece. Here are also a few more tips about Greece.
Rooms Apartments in Athens Athensrooms.
Accommodation Athens accommodation in Athens Athens rooms.
Apartments in Athens apartment Athensapartment.
Thanks

How to Find Good 2 Star Hotels in Venice

Hotel blogger

A 2 star hotel offers quality services and comfort at yet affordable rates. You will find more facilities and much better privacy than in a hostel and yet will be charged not much higher prices. 2 star hotels are most of the time small hotels and Venice has plenty of them, even in the heart of the city center. Although, one always has to be careful about the choice of a hotel: in order to be sure the hotel will match your expectation and provide good rooms, good services, good location and hygiene, the best is to get as much information as possible about the hotel before traveling, and to book some time ahead.

Nowadays, you can find plenty of information about hotels on the internet: so if you have planned on staying at a nice little hotel in Venice without breaking your budget, you should definitely read descriptions of 2 star hotels in Venice, check which two star hotels are displaying pictures of their room And most of all check the reviews and ratings left by former customers about the hotels where they have been staying in Venice. Advices from other travelers are the surer source of information about hotels, as they have been staying there, and were satisfied or not of a service they paid for: therefore, their reviews are often accurate, and they will speak about the drawbacks of the hotels. However, dont get scared: many 2 star hotels in Venice are very nice and clean places to stay at, so thanks to the celerity of the information passing through the internet, you shouldnt need to lose much time looking for a hotel. It is also very easy to book a hotel online, and many websites offer secured payment methods.

So, dont hesitate anymore: make the best of new technologies and use the internet to find the perfect hotel and make your stay in Venice even more magical. Dont forget that the choice of a good hotel is very important while planning a trip in Venice, because it is the place where you will go back every night after long days of visit and entertainment, and you will probably need to rest well, to use a convenient bathroom and have a quiet place to plan your next day. But, most of all, dont worry and trust the advices of your fellow travelers. Have a nice time in Venice!

Reliance Industries Now Have A Slice Of Oberoi Hotels

Hotel blogger

It will now be Reliance Industries catering to your needs when you fine dine at The Trident or lay back in the lap of luxury at The Oberoi Hotel. Reliance Industries Limited, led by Mukesh Ambani, Asias richest man, announced that it had bought a 14.12 per cent stake in EIH Limited, which owns and manages several hotels in the country including the Oberoi and The Trident brands.
The acquisition was made through RIL’s wholly-owned subsidiary Reliance Industries Investment and Holding Private Limited from Oberoi Hotels Private Limited and certain other promoters of EIH Limited a statement from the company said.
“RIL’s investment in EIH Limited has been made as the Oberoi family had developed the ‘Oberoi Hotels’ brand into a premier international brand in the luxury hospitality sector and as a result EIH Limited has excellent future prospects,” the statement added.
The entire deal has set back RIL by a whooping Rs. 1,021 Crores. But knowing Reliance, one cannot be surprised at the enormity of the figures the deal has witnessed. Reliance is a very diverse and flexible company, a fact which is again proven by the mentioned deal.
In a statement, RIL said that the investment in EIH Limited had been made as the Oberoi family had developed the Oberoi Hotels brand into a premier international brand in the luxury hospitality sector. The company noted that EIH Limited has excellent future prospects. The statement also said that there would be no change of management, operation or control of EIH Limited.
RIL is likely to get one seat on the board of EIH Limited for its stake. Sources said that there was no immediate plan for an open offer. Sources also confirmed that this was a strategic investment and probably the first step for the petrochemical major to enter the hospitality segment.
Now with Mr. Ambani investing aggressively in the hospitality business, it would be interesting to know whether his competitors follow lead and this inception triggers a series of aggressive investments mounting to huge amounts. Only time will tell what is in store. But for the moment, its Reliance at your service.